Event Details

Our datacenter has resolved the server issues causing the intermittent availability and all services have returned to normal. We will continue monitoring all services closely to make any additional adjustments as needed. Sorry again for the interruption. if you're still seeing any irregularities try clearing your cache and cookies as instructed here: http://www.google.com/support/accounts/bin/answer.py?answer=32050. Should you continue to experience any irregularities, kindly contact us at http://disqus.com/support with a description and screenshot of the issue. For instructions on how to take a screenshot, see http://take-a-screenshot.org/

affects API, Admin, Embed, Importer, Notifications

Updates (newest first)

  • Our datacenter has resolved the server issues causing the intermittent availability and all services have returned to normal. We will continue monitoring all services closely to make any additional adjustments as needed. Sorry again for the interruption. if you're still seeing any irregularities try clearing your cache and cookies as instructed here: http://www.google.com/support/accounts/bin/answer.py?answer=32050. Should you continue to experience any irregularities, kindly contact us at http://disqus.com/support with a description and screenshot of the issue. For instructions on how to take a screenshot, see http://take-a-screenshot.org/

  • At approx. 19:49 UTC our datacenter was alerted that some servers were experiencing high packet loss and latency. A culprit server has now been taken offline and engineers are continuing their investigation. We'll continue to post updates here as we resolve this. Again, our apologies for this interruption.

  • We are experiencing some networking issues in our datacenter which may be causing intermittent availability of the Disqus service on some sites. Sorry about the interruption, and check back here for updates.

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