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Sites using the Wordpress plugin are seeing comments showing twice at the moment. We will have this fixed as quickly as possible no other action will be required once it's resolved. This only applies to sites using the Disqus Wordpress plugin.
affects Embed
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We're currently experiencing system wide issues causing the temporary unavailability of all services. We're working to resolve these issues as quickly as possible and appreciate your patience.
affects API, Admin, Embed, Notifications, Realtime
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We're currently experiencing system wide issues causing the temporary unavailability of all services. We're working to resolve these issues as quickly as possible and appreciate your patience.
affects API, Admin, Embed, Importer, Notifications, Realtime
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Signing into Disqus through the embed was temporarily unavailable and the 'Community' tab loaded intermittently. All embed services are currently working as normal. We apologize for the disruption and appreciate your patience.
affects Embed
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Moderation actions and submitted comments may be taking longer than normal to be reflected within the moderation interface and embed. Note that these actions are still going through. We're working to resolve this as soon as possible.
affects Admin, Embed
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Some users may have seen intermittent errors when loading the Disqus embed in the last hour. We're currently not seeing any issues, but are monitoring the situation closely.
affects Embed
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The commenting embed is currently unavailable. We're working resolve this as soon as possible.
affects Embed
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Reaction counts are currently displaying an incorrect number of reactions. We're working to resolve this ASAP. Thanks for your patience.
affects Embed
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Signing into Disqus through the embed and Disqus.com is currently unavailable. This may also be effecting Single Sign-On accounts. We're currently working to resolve this as soon as possible.
affects Admin, Embed
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We're currently experiencing issues with real-time commenting, which we're working to resolve as soon as possible. Thanks for your patience and we'll update you when things are back to normal.
affects Admin, Embed, Realtime
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Users may see intermittent loading issues with the Disqus embed and admin pages. We're working to restore the service back to normal as quickly as possible and appreciate your patience in the meantime.
affects API, Admin, Embed
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Disqus has been intermittently unavailable for the past few minutes, and we are working on a solution. We apologize for the disruption and appreciate your patience.
affects API, Admin, Embed
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Disqus is currently intermittently available. We're working to resolve this as soon as possible and appreciate your patience.
affects API, Admin, Embed
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Disqus may be intermittently available the next few minutes. We apologize for the disruption and are working on a solution. Thanks for your patience.
affects API, Admin, Embed
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Some users may have seen delays with comments posting in the embed. This should now be resolved, and we are continuing to monitor the situation. We apologize for any disruption.
affects Embed
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There were a few brief interruptions in service this morning that we're continuing to investigate, though all services should be back to running normally.
affects API, Admin, Embed, Notifications
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We're currently investigating some issues which may be causing limited availability of our embed or other services within Disqus. Thanks for your patience.
affects API, Admin, Embed, Notifications
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The embed may be intermittently unavailable for some users. We're actively working to restore full service. We apologize for the disruption. Thanks for your patience.
affects Embed
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Disqus was briefly unavailable for the past few minutes, but should now be fully accessible. We apologize for the disruption and are monitoring the situation closely to ensure there are no further issues. Thanks for your patience.
affects API, Admin, Embed, Importer, Notifications
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The embed, moderation panel, and API are currently intermittently available for all sites. We're working as quickly as possible to restore proper functionality. Sorry about the hassle and thanks for your patience.
affects API, Admin, Embed
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Some sites may see delays in realtime notifications and/or comments showing in the embed. Refreshing the page will show new comments in the meantime. We are working to resolve this as quickly as possible. We apologize for the disruption.
affects Embed
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Some comments are appearing delayed in the their discussion threads. We're working to have this fixed as quickly as possible and appreciate your patience in the meantime.
affects Embed
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We're currently experiencing slow and intermittent loading on the embed and moderation panel. We're working to resolve this as soon as possible and will update you when this has been resolved.
Thanks for your patience.
affects Admin, Embed, Importer, Notifications
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Some users may have experienced intermittent access to the embed for the past 10 minutes. All issues have now been resolved . We apologize for the disruption.
affects Embed
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We experienced some delays earlier in the day, which should have now cleared up. Thanks for your patience and sorry for the hassle.
affects Embed
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We're currently investigating issues regarding comment counts for VIP sites. All other services within Disqus should be functioning properly.
affects Embed
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The embed, moderation panel, and API are currently intermittently available on some sites. This includes VIP sites. We're working as quickly as possible to restore proper functionality. Sorry about the hassle and thanks for your patience.
affects API, Admin, Embed, Importer, Notifications
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The commenting embed is currently unavailable for sites running Disqus 2012. We're working on this and will have the issue resolved as soon as possible.
affects Embed
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The embed, moderation panel, and API are currently intermittently available on some sites. This includes VIP sites. We're working as quickly as possible to restore proper functionality and will update here when issues are resolved. Sorry about this disruption.
affects API, Admin, Embed
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We are experiencing degraded performance in some areas of the application.
affects API, Admin, Embed
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In a few minutes, we will be beginning our planned maintenance. While we don't expect the maintenance to take more than 15 minutes, we've allotted a 1-hour window from 7-8 PM PST for this maintenance. During this time all comment embeds will be placed into read-only mode. We will update here again when the maintenance is complete. Thank you for your patience.
affects API, Admin, Embed
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Some sites may have trouble loading the embed. We are working to fix this as quickly as possible, and apologize for the disruption.
affects Embed
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Sites may temporarily be experiencing intermittent availability for all Disqus services. We are working to resolve this as quickly as possible and apologize for the disruption.
affects API, Admin, Embed, Importer, Notifications
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The Disqus embed is currently unavailable for some users. We're working to solve the problem as quickly as possible and will update our status when we have more information. Sorry for the disruption.
affects Embed
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The embed, moderation panel, and API are currently intermittently available on some sites. We're working as quickly as possible to restore proper functionality and will update here when issues are resolved. Sorry about this disruption.
affects API, Admin, Embed
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The embed, the moderation panel and the API are currently unavailable. We're working as quickly as possible to restore their functionality and will update here when issues are resolved. Sorry about this disruption.
affects API, Admin, Embed
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Some sites may experience intermittent availability of the embed. This does affect VIP sites and should only affect those with Disqus 2012 enabled. We are working to resolve this as quickly as possible and apologize for the disruption.
affects Embed
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Some sites may currently be experiencing inconsistent loading of media, such as images, right now. We apologize for the inconvenience and are working to get it sorted out as quickly as possible.
affects Admin, Embed
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We will be starting an unplanned maintenance in a few moments as a follow up to the maintenance that was done on Friday. While we don't expect the maintenance to take more than 30 minutes, we've allotted a 1-hour window from 7-8 PM PST for this maintenance. During this time all comment embeds will be placed into read-only mode. This means no new comments can be posted until maintenance is complete. We will update here again when the maintenance is complete. Thank you for your patience.
affects API, Admin, Embed, Importer, Notifications
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In a few minutes, we will be beginning our planned maintenance. While we don't expect the maintenance to take more than 30 minutes, we've allotted a 1-hour window from 7-8 PM PST for this maintenance. During this time all comment embeds will be placed into read-only mode. This means no new comments can be posted until maintenance is complete. We will update here again when the maintenance is complete. Thank you for your patience.
affects API, Admin, Embed
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Some sites may see intermittent availability of the embed. We are working to resolve this as quickly as possible and apologize for the disruption.
affects Embed
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The embed is currently unavailable. We're working as quickly as possible to restore their functionality and will update here when issues are resolved. We apologize for the disruption.
affects Embed
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The embed, the moderation panel and the API are currently unavailable. We're working as quickly as possible to restore their functionality and will update here when issues are resolved. We apologize for the disruption.
affects API, Admin, Embed
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Some Disqus Classic sites using the Houdini theme may experience intermittent availability of liking functionality in the embed. We are working to resolve this as quickly as possible and apologize for the disruption.
affects Embed
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Some sites may see intermittent availability of the embed. We are working to resolve this as quickly as possible and apologize for the disruption.
affects Embed
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The Disqus embed is currently unavailable for some users. We're working to solve the problem as quickly as possible and will update this status again with more information. Sorry about the trouble this morning.
affects Embed
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API applications and the moderation panel are seeing delays with new data and moderation actions. Moderation actions don't need to be repeated as the delay is only in what's displayed on the moderation panel. We're working to resolve these delays as quickly as possible. Sorry about the trouble.
affects API, Admin, Embed
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Some users may see intermittent issues with loading Disqus. We are working to resolve this as soon as possible and appreciate your patience in the meantime. Sorry for the disruption.
affects Embed
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API applications and the moderation panel are seeing delays with new data and moderation actions. Moderation actions don't need to be repeated as the delay is only in what's displayed on the moderation panel. We're working to resolve these delays as quickly as possible. Sorry about the trouble.
affects API, Admin, Embed
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Disqus is currently unavailable. We're working to solve the problem as quickly as possible and will update this status the moment we have more information.
affects API, Admin, Embed, Importer, Notifications
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Some sites may have experienced a brief intermittent unavailability with the Disqus commenting embed. We've already resolved this and are actively looking into the issue. Sorry for any interruption.
affects Embed
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Some users may see intermittent issues with loading Disqus. We are working to resolve this as soon as possible and appreciate your patience in the meantime. Sorry for the disruption.
affects Embed
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Some sites using our realtime updating add-on may be experiencing temporary unavailability with the add-on. This includes VIP sites. We're working on resolving this as quickly as possible. Sorry for the interruption.
affects Embed
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Users might see a delay or stalled comment counts this morning. We're sorry for the confusion and are working to resolve this as soon as possible.
affects Embed
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In a few minutes we will beginning planned maintenance on our master database servers. While we don't expect the maintenance to take more than 30 minutes, we've allotted a 3-hour window from 6-9 PM PST for this maintenance.
During this time all comment embeds will be placed into read-only mode. This means no new comments can be posted until maintenance is complete. Our support team is available for any questions you may have via http://disqus.com/support. We will update here again when the maintenance is complete. Thank you for your patience.
affects API, Admin, Embed, Importer, Notifications
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Users will see an error attempting to log in to their Disqus account, or a SSL warning when visiting Disqus.com. We're getting this fixed right away, and it's safe to ignore the warning and proceed to the site in the meantime. We're sorry for the confusion and hassle.
affects Admin, Embed
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Some users may see their comments disappearing a moment after typing. We will have it fixed in just a moment, sorry about the trouble.
affects Embed
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Disqus is currently unavailable due to an unexpected hardware failure. We are working to restore service as soon as possible. Thank you for your patience while we work to resolve this.
affects API, Admin, Embed, Importer, Notifications
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A minority of commenters may see a "system error" message when trying to post comments. We're working to resolve this as soon as possible, and apologize if you've been affected by this.
affects Embed
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We're having some trouble serving and uploading new media images right now. We apologize for the inconvenience and are working to get it sorted out as quickly as possible.
affects Embed
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Some users may see an intermittent unavailability with the comment embed. We're implementing the solution right now and will have it fixed as soon as possible. We apologize for the trouble if you or your community has been experiencing this.
affects Embed
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Some users may be experiencing problems uploading images, and we're currently working on a solution. We'll post another update when this is fixed and apologize for any hassles until that time.
affects Embed
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We have experienced a hardware failure that is causing intermittent access to Disqus. We are currently investigating the issue.
affects Admin, Embed
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We're currently investigating the reports of duplicate comments and system errors. Sorry if you've been experiencing this, it's our highest priority to get fixed and we'll post more details on this shortly.
affects Admin, Embed
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Sites who have customized their Disqus forum's Settings > Appearance > Custom CSS section may currently be experiencing CSS inconsistencies due to CSS files returning 404. We have already identified the cause of this and will have a resolution available shortly. Sorry for the interruption.
affects Embed
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Some sites may currently be experiencing delayed comment counts. This is a top priority for us and we're working to resolve this a soon as possible. Sorry for the interruptions.
affects Embed
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We just saw some very brief infrastructure issues which may have caused intermittent availability of Disqus services on some sites. This is all cleared up now and didn't last longer than a few minutes. If you're see any other irregularities please contact us at http://disqus.com/support with a link to an affected page.
affects API, Embed
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Some commenters/admins may not be able to upload an image or avatar, or save changes in your admin appearance settings. This is our highest priority to resolve today, and apologize for the hassle. We will post new developments here, so check back soon.
affects Admin, Embed
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Some sites using our realtime updating add-on may be experiencing temporary unavailability with the add-on. This includes VIP sites. We're making some hardware changes and working on resolving this as quickly as possible. Sorry for the interruptions.
affects Embed
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The slowness has cleared up and all services have been running normally for ~25 minutes. We will continue monitoring all services closely to make any additional adjustments as needed. Sorry again for the interruption.
If you're still seeing any irregularities try clearing your cache and cookies as instructed here: http://www.google.com/support/accounts/bin/answer.py?answer=32050. Should you continue to experience any irregularities, kindly contact us at http://disqus.com/support with a description and screenshot of the issue. For instructions on how to take a screenshot, see http://take-a-screenshot.org/
affects API, Admin, Embed, Importer, Notifications
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Some sites may have experienced a brief intermittent unavailability with the Disqus commenting embed. We've already resolved this and are actively looking into the issue. This did not affect VIP sites. Sorry for any interruption.
affects Embed
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Some sites may have experienced a brief intermittent unavailability with the Disqus commenting embed. We've already resolved this and are actively looking into the issue. This did not affect VIP sites. Sorry for any interruption.
affects Embed
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Some users may see a delay with comments showing up on the page and/or moderation panel. A couple of our servers are a little late in showing those comments, and we're doing everything we can to get them caught up. Thanks for your patience, and we're sorry for any confusion.
affects Admin, Embed
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The comment embed is up and functioning properly again. Sorry about the interruption.
affects Embed
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We've resolved the intermittent availability of SSO and realtime updating; everything is running normally. Our apologies again for the interruptions.
affects Embed
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You may experience intermittent unavailability with the Disqus network. We're actively working to resolve this and will restore normal service as soon as possible. Sorry about the interruption, check back here for our latest status update.
affects API, Admin, Embed, Importer, Notifications
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We're experiencing a temporary unavailability with embed on some sites. We're correcting this immediately and service will be restored shortly, our apologies for the interruption.
affects Embed
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Our datacenter has resolved the server issues causing the intermittent availability and all services have returned to normal. We will continue monitoring all services closely to make any additional adjustments as needed. Sorry again for the interruption.
if you're still seeing any irregularities try clearing your cache and cookies as instructed here: http://www.google.com/support/accounts/bin/answer.py?answer=32050. Should you continue to experience any irregularities, kindly contact us at http://disqus.com/support with a description and screenshot of the issue. For instructions on how to take a screenshot, see http://take-a-screenshot.org/
affects API, Admin, Embed, Importer, Notifications
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The comment system was temporarily unavailable for some users, but everything is back to normal now. Sorry about the interruption, we're looking into the cause. This did not affect our VIP service.
affects Embed
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We're currently experiencing intermittent networking problems at our data center which may limit the availability of the Disqus embed, moderation panel, and API. We're very sorry about this, and we're working with our hosting provider to resolve these issues as quickly as possible.
affects API, Admin, Embed
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We're currently experiencing intermittent networking problems at our data center which may limit the availability of the Disqus embed, moderation panel, and API. We're very sorry about this, and we're working with our hosting provider to resolve these issues as quickly as possible.
affects API, Admin, Embed
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Some European publishers might be experiencing a temporary unavailability with the comment embed. If you're experiencing this send an email to g@disqus.com with the following information:
1) Your internet provider 2) A screenshot of your comment embed http://take-a-screenshot.org 3) A link to the site affected.
We sincerely apologize for any interruptions. - Giannii
affects Embed
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We've experienced a hardware failure that may be causing Disqus to load intermittently at this time. We are working to resolve the issue as quickly as possible, and service should be restored back to normal shortly.
affects API, Admin, Embed
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The comment system recently became unavailable for some users. We're working on improving performance at the moment. This does affect our VIP service.
affects Embed
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Some sites may experience an intermittent delay in comments showing in their moderation panel and on their threads, making it look like recent comments disappeared. If you experience this try refreshing the page until they show up again. We're working to correct this as quickly as possible and apologize for any trouble.
affects Admin, Embed
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We're currently experiencing a slight delay returning results for API calls, which affects parts of the comment embed as well. Comment counters have been temporarily disabled to compensate, and we're working to resolve this as quickly as possible. Sorry about the interruption, and check back here for updates.
affects API, Embed
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Some Internet Explorer 7 users may be experiencing issues posting comments currently. This is our highest priority, and we are currently assembling a fix which will be live in the next hour. We're very sorry for the interruption.
If you continue to experience commenting issues in Internet Explorer 7 after 2pm PST, please contact our help desk at http://disqus.com/support. It would be helpful if you provided a link to an affected page and a screenshot of any errors or irregularities you're seeing -- for more information on how to take a screenshot, visit http://take-a-screenshot.org/
affects Embed
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We just saw some very brief networking issues in our datacenter which may have caused intermittent availability of Disqus services on some sites. This is all cleared up now and didn't last longer than a few minutes. If you're see any other irregularities please contact us at http://disqus.com/support with a link to an affected page.
affects API, Admin, Embed, Importer, Notifications
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We're experiencing slowness with the embed right now. This is our top priority and we're working to resolve this ASAP -- we're going to push a change to help alleviate this shortly. This does not affect VIP. Sorry for the interruptions.
affects Embed
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Comment counters have been temporarily disabled to compensate for abnormally high traffic. We'll have it running again as soon as this stabilizes, and we appreciate your patience and understanding.
affects Embed
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Earlier today our infrastructure provider blocked some of our media elements, e.g., avatars, image uploads, and icons. We've pushed a fix but it may take some time for those elements to return. This is our highest priority and we'll post an update once we're confident all media elements have been restored. In the meantime, if you see any other irregularities please contact us at http://disqus.com/support with a screenshot of what you're seeing and a link to the page you're seeing it on.
affects Admin, Embed
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We've noticed some delays with reactions for non-VIP sites on our network, and we're currently working with @twitter to resolve this asap. The delay is not that long but you can always manually scan your post for reactions. For more information about manually scanning for reactions refer to this doc: http://docs.disqus.com/help/20/
affects Embed
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A small minority of sites might experience intermittent unavailability with the comment embed. If you're observing this, try to refresh the page. This is our highest priority and we're working to resolve this asap. This is not affecting our VIP service.
If you're continuing to experience said events, contact us at disqus.com/support with a link to your site, and the browser you were using at the time.
affects Embed
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Currerntly we're experiencing downtime with our comment counts across a small number of sites. This is a top priority for us and we're working to resolve this a soon as possible. Sorry for the interruptions.
affects Embed
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An unexpected error is causing some unavailability on some sites. This is a priority and we're looking into this right now.
affects Admin, Embed
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An unexpected issue is causing unavailability. We're looking into this right now.
affects Admin, Embed
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A small minority of West Coast sites may experience slow load times with images and other components of Disqus. We're working to resolve this asap. We'll post more updates here.
affects Admin, Embed
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A small minority of Internet Explorer browser might have trouble logging in. This problem will resolve itself but if you're still having trouble try this guide: http://www.wikihow.com/Clear-Your-Browser's-Cache
affects Embed
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Shortly our hosting provider will be performing network infrastructure
maintenance and commenting will be set to read-only mode. This means posting will be temporarily unavailable but you can still read your comments. Check back here for more updates.
affects API, Admin, Embed, Importer, Notifications
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Our service is almost back to normal. Some sites may experience slow loading or errors with your comment count. This however does not affect the posting of comments. The following is our post mortem report.
At around 9:30am PDT, Disqus identified a big increase in response times for traffic hitting non-VIP and API servers. The problem was tied to a significant increase in volume of requests to disqus.com, which overwhelmed our load balancer capacity.
The immediate problem has been resolved by doubling load balancer capacity, and we are looking at options to improve capacity and availability of the API and the rest of the Disqus platform based on the lessons learned from today's issues.
We sincerely apologize for the interruptions this morning,
-Giannii
affects API, Admin, Embed
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Commenting is unavailable at the moment and we're getting it back up asap. Check back for an update shortly, and our sincere apologies for the inconvenience.
affects API, Admin, Embed
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If you're seeing a "system error" message when trying to comment, we'll have this cleared up shortly. Sorry for the hassle.
affects Embed
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Some users may have been experiencing issues due to an issue with our CDN as of 15 minutes ago. Service should be restored to all users within the next few minutes.
affects Admin, Embed
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If you're seeing a "system error" message when trying to comment, we'll have this cleared up shortly. Sorry for the hassle.
affects Embed
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A networking issue is causing unavailability. We expect this to be resolved shortly.
affects Admin, Embed